Bravura Pass Self-Service Password Management Hero

Next Generation of Self-Service Password Reset and Enterprise Password Management

Give users passwordless access while IT takes full control of every credential across Microsoft, SaaS, legacy, and hybrid systems. 

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Modern Passwords as a Service for Hybrid Environments

Bravura Pass delivers Passwords as a Service: a modern approach where credentials are created, rotated, synchronized, and recovered automatically across cloud, SaaS, on-prem, legacy, and mainframe systems.

Users get a simple, passwordless experience that reduces friction and keeps them productive. IT gains centralized lifecycle control, consistent enforcement, and recovery that stays available even during outages. 

The Next Generation Bravura Pass builds on the proven self-service password reset platform customers rely on today and extends it with automated lifecycle management, enterprise-wide mass password reset, and hybrid-ready resilience. 

Already using Bravura Pass? See what’s new in the next generation. 

Business Challenge

Why Traditional SSPR Can’t Keep Up Anymore

Password issues aren't small inconveniences. They slow users down, flood support teams with tickets, and create real exposure points for attackers. Hybrid environments intensify the problem with every new system adding another credential to manage and another failure point.

Traditional Self-Service Password Reset (SSPR) tools only address the final step in the problem which is the reset itself. Even the strongest implementations, including the previous generation of Bravura Pass, weren't built to control password creation, rotation, or synchronization across every system, or to keep recovery online during directory outages. 

And when passwords break, it’s never at a good moment. People get locked out, IT gets blamed, and the business slows down. 

Unlike Microsoft Entra ID SSPR, Bravura Pass manages password creation, rotation, synchronization, and recovery across systems both inside and far beyond the Microsoft ecosystem. 

With resets making up nearly half of help-desk volume in many enterprises, the underlying lifecycle problems remain unsolved. Users experience friction. IT fights constant interruption. And the organization carries unnecessary risk.

Solution

The Flip to Enterprise-Controlled Password Management 

Bravura Pass shifts password ownership from users to the enterprise. It automates the full password lifecycle, keeps recovery available even during outages, and gives users simple passwordless access while underlying credentials are managed invisibly behind the scenes. Enterprise-wide mass password reset provides a coordinated, safe way to respond during incidents without relying on fragile scripts or risking lockouts. When environments break, Bravura Pass keeps users online, IT in control, and the business moving.

This is where everything changes: passwords stop being everyone’s problem and become a predictable, automated service.

Building on more than a decade of proven SSPR, the next generation evolves from user-initiated resets into full credential automation, outage, and Passwords as a Service resilience — the natural upgrade path for existing customers.

Users stay connected. IT stays in command. The business avoids downtime.

The Flip From User Effort to Enterprise Command

The shift to enterprise control improves access, reduces support load, and strengthens resilience.

It also supports Zero Trust strategies by centralizing credential control and reducing reliance on password exposure. 

Before with Traditional SSPR

 

Users responsible for fixing their own password problems

Password sprawl across systems

Directory or authentication outages block recovery

High password-related ticket volume

Inconsistent password policies across systems

Manual scripts required for mass resets during incidents

 

After with Next Generation Bravura Pass

 

Enterprise automation manages passwords end-to-end

Passwordless access eliminates sprawl-driven friction

Outage-resistant recovery stays online even when directories fail

Ticket volume drops significantly

Consistent policies across SaaS, cloud, on-prem, and legacy

Coordinated mass password reset strengthens breach response  

Benefits of Next Generation Bravura Pass

Bravura Pass delivers stronger control, simpler user experience, and greater resilience across every system in hybrid environments that rely on passwords.


New

Enterprise Control

Shift password ownership from individual users to the organization. Next Generation Bravura Pass centralizes recovery, sync, rotation, and credential governance across SaaS, cloud, on-prem, legacy, and mainframe systems, giving IT consistent, verified control everywhere passwords live. The outcome is fewer lockouts, fewer tickets, and a predictable credential lifecycle that keeps users connected while IT enforces policy and strengthens hybrid resilience. Support teams can assist users without elevated privileges, reducing insider risk and improving overall security posture. 

 
New

Passwordless User Experience

Deliver a passwordless experience that removes friction for users and eliminates the burden of managing credentials. Automated self-service recovery restores access instantly and reduces dependency on IT. The outcome is fewer support requests, uninterrupted productivity, and users who stay connected without ever thinking about passwords while IT eliminates noise and operational drag. 

 


 

 

New

Breach Resilience

Adopt Passwords as a Service to maintain identity continuity across your hybrid environment. Bravura Pass keeps access recovery available even when directories, authentication systems, or critical services are down. The outcome is faster containment, consistent recovery, and uninterrupted operations during outages or multi-system events. Automated rotation preserves credential health, and audit-ready tracking supports compliance with NIST, PCI DSS, and ISO 27001.


 

 

 


Modern Enterprise Mass Password Reset

A first-of-its-kind, modern approach to mass password reset built for the hybrid, legacy, and SaaS environments traditional tools can’t safely reach.

Mass password resets have a reputation — and not a good one. Anyone who’s run one remembers the fallout: brittle scripts, desynced systems, and the inevitable wave of users getting locked out as systems update unevenly. It’s never “just a script.” It’s “brace yourself.”

Next Generation Bravura Pass removes that fear entirely.

Our modern mass password reset performs coordinated, real-time, verified resets across directories, SaaS apps, legacy systems, non-SSO applications, and every hybrid corner of your environment without scripts, outages, user lockouts, or collateral damage.

Everything updates together. Nothing breaks. Users stay online and can access new credentials immediately. No lockouts, No chaos.

The entire reset is orchestrated, consistent, and centrally validated, giving IT the confidence to contain multi-system events, re-establish trust, and regain control across environments far beyond Microsoft while keeping the business running and the workforce connected.

This is what mass password reset looks like when it’s finally built for the enterprise. It's controlled, predictable, and safe.

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Enterprise Password Management What to Fix, What to Replace Featured Image

Features of Our Business Password Manager

Here’s how Next Generation Bravura Pass delivers full lifecycle password control across every environment. 

Passwordless User Experience 

Deliver fast, intuitive, passwordless experience without compromising control or security. Nothing reduces friction like removing the password entirely. Users authenticate with verified factors, while Bravura Pass creates, rotates, and resets the underlying passwords behind the scenes. 

Password Synchronization Across Hybrid Systems
Synchronize passwords across Active Directory, cloud, SaaS, and legacy systems to prevent lockouts and reduce credential duplication. Automated lifecycle enforcement keeps passwords aligned with enterprise policy across every connected system. 
Modern Enterprise Mass Password Reset 

Reset every account across all connected systems in one coordinated action. No scripts. No downtime. Unlike traditional mass resets, it avoids the brittle scripts that break systems, lock out users, and require cleanup. 

Unified Authentication and MFA Support

Support passwordless login, MFA, and SSO through strong factor verification and integration with existing identity providers. Bravura Pass works seamlessly with enterprise authentication tools like Duo, RSA, and other compatible MFA solutions. 

Self-Service Password, PIN, and Account Recovery 

Empower users to reset passwords, unlock accounts, and recover access through desktop, mobile, or phone-based workflows without contacting the help desk. This reduces dependency on IT while maintaining secure authentication controls. 

Outage-Resistant Recovery 

Ensure users can regain access even when directories or identity systems are offline, keeping the business productive during network or infrastructure disruptions. 

Flexible Identity Verification Options 

Support diverse verification methods, including MFA, biometrics, and security questions, to enable secure password recovery across broad user populations and legacy environments. 

Self-Service Encrypted Drive Unlock 

Allow users to unlock encrypted drives through self-service workflows, reducing IT involvement while preserving strong authentication and data protection. 

Compliance-Ready Dashboards and Reporting 

Audit trails and centralized dashboards support NIST, PCI DSS, ISO 27001, and internal compliance programs, providing full visibility into password, recovery, and authentication activity. 

See How Passwordless Access and Enterprise-Controlled Password Management Actually Works

Experience the next generation of Bravura Pass built on proven SSPR and reengineered for full password lifecycle control, resilient recovery across hybrid environments, and a seamless passwordless experience for users. 

Request a demo today to see Next Generation Bravura Pass in action. For more information about our solution for privileged identity governance, contact us online.

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Watch On Demand Webinar 

72-Hour Recovery Plan for Your Organization's Business Passwords

A single compromised password can escalate into a major security incident if your recovery process is slow or outdated. Our on-demand webinar explores an actionable, identity-first framework that empowers your organization to achieve 72-hour recovery—streamlining detection, accelerating containment, and enabling rapid, enterprise-wide credential restoration. Discover how you can confidently meet evolving compliance standards, fulfill cyber insurance obligations, and reinforce customer trust with a repeatable plan designed for minimal disruption. Gain the expert insights and step-by-step guidance you need to bridge recovery gaps, reduce risk, and ensure your organization is always prepared.

Gartner Peer Insights

User Reviews of Bravura Security IAM Suite

"Fully met our company's need for Identity and Password management."

— Sr Analyst Programmer (Company size: 10B -30B USD)

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"Product works well for cloud provider."

— Senior Security Manager in the Services Industry (Company size: 50M - 250M USD)

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"Implementation was successful and a solid solution for the targets implemented."

— Compliance Remediation Ops Support Manager (Company size: < 50M USD)

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Write Your Review of a Bravura Security Product or Service

All reviews are rigorously vetted and verified by Gartner. You can review any solution your company has implemented or upgraded in the past 18 months.

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Bravura Pass - Frequently Asked Questions

Frequently Asked Questions

Bravura Pass & Self-Service Password Reset

What are the security features of your Self-Service Password Reset software?

We built our Self-Service Password Reset (SSPR) solution to help you stay secure without slowing anyone down. It's fast, intuitive, and packed with enterprise-grade protection so your users can reset passwords confidently, and your team can stay focused on what matters.

Here's how we keep things secure:

  • End-to-end encryption protects data in transit and at rest
  • Multi-factor authentication kicks in before any reset
  • Identity verification through one-time passwords and optional third-party biometric support via integrated connectors like Azure AD/Entra MFA
  • Audit logs track who reset what and when
  • Role-based access controls let you manage permissions with precision
  • Compliance alignment with GDPR, HIPAA, and ISO 27001
  • Lockout prevention and throttling stop brute-force attacks in their tracks
  • Anomaly detection support through exit traps and plugin points while not built-in, Bravura Pass enables integration with external systems to flag suspicious activity from unusual devices or locations

Together, these features help you protect sensitive data and give your users a secure, seamless way to reset passwords wherever they are. Explore Bravura Pass security architecture

What user verification methods does your Self-Service Password Reset solution support?

You need identity verification that's secure, flexible, and built for the real world. That's exactly what our Self-Service Password Reset solution delivers. Whether your team is remote, hybrid, or on-site, they'll have secure ways to prove who they are without jumping through hoops.

Here's what you can use:

  • One-time passwords via email or SMS
  • Multi-factor authentication with apps or hardware tokens
  • Biometric support available through trusted third-party integrations, such as Azure AD/Entra MFA.
  • Backup codes and alternative workflows for tricky situations
  • Custom policies that let you mix and match methods
  • Fallback options for when users lose access
  • Security-first design that blocks brute-force and bypass attempts

We've left out the fluff and focused on what works so your users can verify their identity quickly and securely, no matter where they are. Customize your verification workflows

Why should organizations implement Self-Service Password Reset?

When you let users reset their own passwords, everyone wins. Our Self-Service Password Reset (SSPR) solution helps you cut costs, boost productivity, and tighten security — all without adding complexity.

Here's what you'll gain:

  • Fewer help desk tickets: up to 40% of IT calls are password-related
  • Faster resets: no more waiting around for IT
  • Stronger security: fewer reused passwords, fewer risky shortcuts
  • Better user experience: 24/7 access from anywhere
  • Scalability: built to support growing and remote teams
  • Compliance confidence: audit trails and policy enforcement baked in

Compared to traditional help desk resets, SSPR is faster, safer, and way more efficient for your users and your IT team.

Can employees reset passwords from mobile devices or remotely?

Your team isn't always at their desk: and that's exactly why our Self-Service Password Reset (SSPR) solution works wherever they are. Whether they're on a phone, tablet, or laptop, users can reset passwords securely without jumping through hoops or calling IT.

Here's how we make it work:

  • Works across devices: web, mobile, and tablet
  • Supports iOS and Android: with a dedicated app
  • No VPN needed: integrates with cloud identity providers like Azure AD and Okta
  • Lock-screen resets: available for Windows devices
  • Secure mobile workflows: powered by MFA and encrypted connections
  • Admin controls: to monitor and manage remote reset access

It's simple, secure, and built for the way your team actually works. See mobile reset workflows in action