Any organization wishing to reduce IT support cost or to redirect expenditures from routine break/fix calls to more value-added services must first address this problem.
- Bravura Pass can synchronize user passwords, which can eliminate up to 80% of problems experienced by users.
- Bravura Pass can pre-empt password expiry and prompt users to change passwords on days and at times when they are less likely to forget their new password. This can eliminate 50% of password problems.
- Bravura Pass includes self-service password reset, which allows users to resolve their own problems without calling the help desk.
- Bravura Pass allows the help desk to resolve remaining password-related calls much more quickly than before.
Using Bravura Pass, organizations can eliminate 90% or more of password-related IT support costs.