Blue Cross Blue Shield
Secure, Mobile, Integrated SaaS Password Management
The Challenge
Blue Cross Blue Shield of North Carolina (Blue Cross NC) needed a modern password management solution that would allow them to both improve end user experience and significantly reduce password-related support calls.
The Solution
After assessing its system needs and exploring its password management options, Blue Cross NC decided to upgrade to a SaaS implementation of Bravura Pass.
The Outcome
With the addition of Bravura Pass, Blue Cross NC has been able to significantly improve end user experience and cut password related calls to the support desk by almost 40%.